AI agent for support & qualification
Answers, classifies and books 24/7, in your language.
I want this in my company →What it solves
- Qualifies leads and answers questions
- Connected to your CRM and calendar
- Continuous support without hiring
Tailored to your business
This is a reference solution. We tailor it to your operation, your data and your process — and put it into production, in weeks.
Diagnosis → custom design → implementation in short deliveries → measurable result.
Every enquiry via WhatsApp, email or your website form is waiting for a reply. Out of hours, nobody answers. In office hours, your team stops what it is doing to answer the same old questions: availability, lead times, terms, how to book. Good leads get mixed in with the merely curious, and nobody separates them until someone has time.
We build an AI agent that handles those conversations in your language, with your own business information. It answers frequent questions, asks the qualifying questions you define, logs the contact in your CRM and books the appointment in your calendar. Whatever it cannot resolve, it hands over to a person with the full context.
Who it is for
For companies that receive daily enquiries via WhatsApp, email or the web and cannot keep up: clinics, professional practices, distributors, estate agents, B2B services with a small sales team. It makes sense if you already have a CRM or a diary you want to feed, and if the same questions come up week after week.
What it connects to
- CRM (contact records, opportunities and notes)
- Calendar and appointment booking
- WhatsApp, email and website form as inbound channels
- Automation platform for the flow between systems
- ERP or invoicing software to check availability and order status
- Excel or Google Sheets as a knowledge base or log
A typical case
A company selling industrial machinery receives enquiries via WhatsApp and its website at all hours. The sales rep reads them the next day, answers what they can and loses track of the rest. Many come from the merely curious, who will never buy. We build an agent that replies instantly, in the company's language or the contact's own, using the catalogue and terms as its base. It asks what they need, what for, in what timeframe and with roughly what budget, and uses those answers to classify the contact. If the lead qualifies, it creates the record in the CRM with the full conversation and books a call in the rep's calendar. If not, it deals with them politely and closes the conversation. The rep starts the day with real appointments, not a full inbox.
How it works
- 01
Diagnosis: we review your real conversations, which questions repeat, what makes a lead worth pursuing and where each enquiry comes in.
- 02
Design: together we define the qualifying questions, the permitted answers, the tone and when the agent hands the conversation to a person.
- 03
Build: we connect the agent to your channel, CRM and calendar, and test it on real cases before it goes live.
- 04
Production and measurement: we launch it, review the conversations weekly and adjust against the success criteria set at the start.
Frequently asked questions
How do I get started?
You answer 5 questions on this website and we send you the proposal by email. Within 24-48 h we tell you which solution makes sense for your case. If the agent is the right fit, we define scope and terms after the diagnosis. No sales call beforehand and no commitment.
What if my contacts live in Excel or in a system with no API?
It works just the same, through a different connection route. The order is always the same: first your system's API; if there is none, a scheduled CSV or Excel export; and if that is not possible either, a monthly manual upload agreed with you. The agent logs leads and appointments there and you see them where you already work.
Will the agent make up answers or give out information it shouldn't?
It only answers with the information you approve: catalogue, terms, opening hours, frequently asked questions. If it does not have the answer, it says so and passes the conversation to a person with the full history. We set the boundaries together at the start and review real conversations in production to correct whatever fails.
Does it replace my customer service or sales team?
No. It removes the first layer: answering the repetitive questions, filtering out those who do not fit and leaving the appointment booked. Your team steps in when there is a qualified person on the other end, with the conversation's context in front of them. That is what lets you handle more without adding headcount: people's time goes to those who can buy.
Tell us your case and we’ll reply by email with the next steps. No cost, no commitment.
Reply by email within 24-48 h.